ANEKEN Cancellation Policy
1. Order Cancellation Requests
You may cancel your order for ANEKEN Money Counters within 24 hours of placement without penalty. To request cancellation:
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Email us at [yishifutech@gmail.com] with your order number.
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We cannot guarantee cancellations after this window as orders enter processing.
2. Processing & Shipped Orders
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Once your order is "Processing" or "Fulfilled" (label created/packed), cancellations are no longer possible.
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If the order has shipped, you must follow our Return Policy upon delivery.
3. Refunds for Cancelled Orders
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Approved cancellations receive a full refund to the original payment method within 5–10 business days.
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Refund processing times depend on your financial institution.
4. Non-Cancellable Orders
We cannot cancel:
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Customized/built-to-order money counters.
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Orders marked "Shipped" or "In Transit".
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Digital products (e.g., software licenses).
5. Post-Delivery Solutions
Changed your mind? See our Return Policy for options including returns/exchanges within 30 days of delivery.
6. Contact Us
For cancellation requests or questions:
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Email: [yishifutech@gmail.com]
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Hours: [Mon-Fri, 9:00 AM – 5:00 PM EST]